in-effektiv e-læring

Af Jesper Hundebøl — Relativt spændende og velovervejet rapport fra GetEducated.com angiver 22+ grunde til e-læring fejler. Hvordan kan din organisation undgå høje frafaldsprocenter og manglende succes generelt i forbindelse med e-læring.

Overordnet sammenfatter rapporten tre områder, hvor det kan gå galt:

produktet

• Produktet er dårligt designet, teknologien og/eller infrastrukturen er mangelfuld:
  • Poor course design (chunks of theory and facts with very little real-life application/extension)
  • Poor e-classroom design (non-intuitive navigation, chat rooms that crash, ugly interfaces)
  • Ill-performing technology (poor audio, jerky video, interrupted data downloads, message boards that crash)
  • Poorly managed course social interactions (untrained or untried online moderators)
  • Slow instructor/mentor response times

brugeren

• Den lærende er dårligt forberedt, mangler motivation og tid mm:
  • Lack of time
  • Low interest in subject matter
  • Low motivation for learning
  • Poor self-study skills
  • Poor time management skills
  • Disrupting life interruptions (divorce, shift change, parental duties)
  • Lack of necessary e-skills (downloading files, subscribing to e-mail lists)
  • Psychological resistance to losing face-to-face learning perks (social networking, travel, snacks)

organisationen

• Det organisatoriske niveau giver for ringe støtte og incitamentsstrukturen er uhensigtsmæssig:
  • Poor internal marketing of courses and events
  • Lack of clear reward structure
  • Failure to provide quality learning environment
  • Failure to provide quality learning equipment
  • Failure to provide managerial feedback and support of learning
  • Failure to provide time on-the-job to train
  • Corporate-wide lack of dedication to a learning culture
  • Blanket mandate of e-learning as the new-new thing; removal of all other methods
  • Failure to match Internet training to its most appropriate purposes.

Den ihærdige læser kan i rapporten finde en række anvisninger på, hvordan ovenstående problemfelter kan imødegås. Selv om de nogen gange virker .com-agtige og næppe passer i en dansk virksomhedskultur, er der måske alligevel hjælp at hente - hvis du som HRM-ansvarlig står overfor at introducere e-læring :)

URL: Why Does Corporate E-Learning Fail? (JAN06: link rot, (deep) link removed)